Refund policy
Last updated: November 9, 2026
Wooferparts sells speaker repair parts, recone kits, and related products. Please read this policy carefully before purchasing.
No returns on recones and parts
Recone kits, recone assemblies, speaker parts (including cones, voice coils, spiders, dust caps, frames/baskets, and similar items), and other parts sold on this store are not eligible for return for change of mind, incorrect application, installation error, or buyer’s remorse. All sales of these items are final except as described below for defective or wrong items.
Defects and wrong items
If an item arrives damaged, is defective, or is the wrong product from what you ordered, contact us within 7 days of delivery at Wooferparts@outlook.com. Please include your order number and clear photos of the issue (packaging and product). We will review the claim and, if approved, provide a replacement or a refund at our discretion.
What is not covered
- Damage from improper installation, misuse, or modification
- Compatibility issues or items ordered by mistake
- Normal wear from use after installation
- Claims reported more than 7 days after delivery, unless we agree otherwise in writing by email
How refunds work
Approved refunds are issued to the original payment method. Shipping charges are generally non-refundable unless the error was ours (wrong or defective item). Processing times depend on your payment provider.
Contact
Questions or claims: Wooferparts@outlook.com.